Pieces are sold in person or by invitation, at our events and private appointments. On any piece, choose "Enquire about this piece" or "Arrange a private viewing", in person or by video, and we reply by email. Each piece is made to order in about 3–4 weeks.
Standard shipping to Canada and the United States is complimentary. Express shipping is available for a fee. Delivery details are confirmed with you when you enquire, before you buy.
All sales are final. We do not offer returns or exchanges. Every piece is inspected before dispatch and ships with a physical Certificate of Authenticity. If a piece arrives damaged, contact us within 48 hours of delivery with photographs and we will make it right.
Yes. Every piece is hand-finished in our atelier, inspected before dispatch and accompanied by a physical Certificate of Authenticity naming the metal, its purity and the stones set in the piece. Lab-grown or treated stones are always stated as such.
Yes, our master craftsmen are available for private commissions. If you desire a bespoke piece tailored to your exact specifications, please reach out via our Contact page to arrange a consultation with our design team.
To maintain the brilliance of your pieces, avoid exposure to harsh chemicals, perfumes, and prolonged moisture. We recommend storing your jewellery in the provided Maison cases and using a soft, lint-free cloth for gentle cleaning.